Terms of Service

Last updated: January 31, 2026

1. Acceptance of Terms

By accessing and using hopeless Gateway ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Service.

2. Description of Service

hopeless Gateway provides API optimization services that intelligently filter JSON payloads to help reduce costs associated with AI API usage. The Service acts as an intermediary layer between your applications and AI service providers.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.

3. User Accounts and Responsibilities

You are responsible for maintaining the confidentiality of your account credentials, including API keys. You agree to:

  • Provide accurate and complete information when creating an account
  • Keep your account information up to date
  • Maintain the security of your account and API keys
  • Notify us immediately of any unauthorized access or use of your account
  • Accept responsibility for all activities that occur under your account

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use the Service for any illegal, fraudulent, or harmful purpose
  • Reverse engineer, decompile, or disassemble the Service

5. API Usage and Rate Limits

We reserve the right to implement rate limits and usage quotas to ensure fair access to the Service. Excessive use that interferes with the Service's availability for other users may result in temporary or permanent suspension.

You are responsible for monitoring your API usage and staying within any applicable limits based on your subscription tier.

6. Data and Privacy

We process data through our Service to provide optimization. We handle your data in accordance with our Privacy Policy. By using the Service, you acknowledge that:

  • Data transmitted through the Service is processed for optimization purposes
  • We implement security measures to protect your data, but cannot guarantee absolute security
  • You are responsible for ensuring you have appropriate rights to process data through our Service
  • We may retain certain metadata and usage statistics for Service improvement

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by hopeless Gateway and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.

8. Payment and Billing

If you subscribe to a paid plan:

  • You agree to pay all fees associated with your subscription
  • Fees are billed in advance on a recurring basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change our pricing with reasonable notice
  • Failure to pay may result in Service suspension or termination

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms of Service
  • Unauthorized use of the Service
  • Request by law enforcement or other government agencies
  • Extended periods of inactivity

You may terminate your account at any time by contacting us or using account deletion features in the Service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL HOPELESS GATEWAY, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless hopeless Gateway and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the appropriate courts.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at boss@hopelessapi.com.